# Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about shopping with **Henrisu**.

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## 📦 Orders & Shipping

### **When will my order ship?**
Orders are processed within **1–2 business days** after your purchase.

### **How long does shipping take?**
Shipping within the U.S. typically takes **5–7 business days** after handling.

### **Do you offer free shipping?**
Yes! We offer **free shipping** on all orders — no minimum required.

### **Where do you ship from?**
All orders are printed and shipped from the **USA**.

### **Do you ship internationally?**
Not at the moment. We currently ship **within the United States only**.

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## 👕 Products & Sizing

### **What kind of shirts do you use?**
We use high-quality **Gildan 5000 Unisex Heavy Cotton Tees** made from 100% cotton.

### **How do I choose the right size?**
Please visit our [Size Chart](https://henrisu.com/size-guides) page for detailed sizing info.

### **Are your designs official merchandise?**
No, our designs are **fan-made and original**. They are not officially licensed unless otherwise stated.

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## 🔁 Returns & Exchanges

### **What is your return policy?**
We offer a **30-day free return policy**. If you’re not satisfied, contact us for a return or exchange.

### **Can I exchange my item for a different size?**
Yes! We offer **free exchanges** within 30 days of delivery.

### **How do I request a return or exchange?**
Please email us at [[email protected]](mailto:[email protected]) or use our [Contact Page](https://henrisu.com/contact-us).

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## 💳 Payment

### **What payment methods do you accept?**
We currently accept **PayPal**. More payment options are coming soon.

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## 🔍 Order Tracking

### **How can I track my order?**
Use our [Track Your Order](https://henrisu.com/track-your-order) page and enter your email and order number.

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## ❓ Still Have Questions?

If your question isn’t answered here, please [contact us](https://henrisu.com/contact-us). We’re happy to help!

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## 📍 Store Information

**Store Name:** Henrisu
**Address:** 19545 Camelot Dr, Rehoboth Beach, DE 19971, United States
**Email:** [[email protected]](mailto:[email protected])
**Phone:** +1 (224) 390-6409 (SMS only)
**Working Hours:** 8:30 AM – 5:30 PM (UTC/GMT)
**Responding Time:** Within 1 business day
**Contact Page:** [https://henrisu.com/contact-us](https://henrisu.com/contact-us)

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## 🌐 Connect With Us

– [Facebook](https://www.facebook.com/henrisu.store)
– [Instagram](https://www.instagram.com/henrisu_store)
– [Pinterest](https://www.pinterest.com/henrisu_store/)
– [X (Twitter)](https://x.com/henrisu_store)
– [YouTube](https://www.youtube.com/@henrisu_store)