Return & Refund Policy

At Henrisu, your satisfaction is our priority. If you’re not 100% happy with your order, we offer a 30-day free return policy to make things right.

🔁 Return Policy

You have 30 days from the date of delivery to request a return.
Returns are free — we cover the return shipping costs.
Items must be unused, unwashed, and in original condition.

To start a return, please contact us at [email protected] or visit our Contact Page.

💰 Refunds

Once your return is received and inspected, we’ll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 3–5 business days.
Shipping times for refunds may vary depending on your bank or card provider.

🔄 Exchanges

Need a different size or design? No problem!
We offer free exchanges within the 30-day return window.
Contact us with your order number and exchange request, and we’ll send you a replacement at no extra cost.

❓ Questions?

For any issues or questions about your order, feel free to reach out. We’re here to help!

📍 Store Information

Store Name: Henrisu
Address: 19545 Camelot Dr, Rehoboth Beach, DE 19971, United States
Email: [email protected]
Phone: +1 (224) 390-6409 (SMS only)
Working Hours: 8:30 AM – 5:30 PM (UTC/GMT)
Responding Time: Within 1 business day
Contact Page: https://henrisu.com/contact-us